Our technicians are certified for all major brands!
We service all major laptop brands!
AND ALL MAJOR BRANDS
Live Tek Chat
Live Tek Chat
Have a technical question? Our technicians are standing by to assist you.


Available 9a–6p, M–F, PST
Home > How It Works

You don’t have to leave your home; you pay a low, flat-rate price on repair; you get the best technicians in the nation to fix your laptop. Repairing your laptop couldn’t be easier! Simply place your order and we take care of the rest. No hassles. Just simple, complete, and inexpensive repair.

Safe and Secure Laptop Box

Once you place your order we rush into action to fix your laptop. The first step is we rush out a special foam padded laptop box to your doorstep. All shipping is included in our low flat rate price. No hidden fees, just a simple, up-front flat rate.


Once you receive your special box, simply insert your laptop, affix the pre-paid, fully insured, postage label, and drop it off at your nearest shipping center. That’s it, we’ll take care of the rest!

Free Diagnostics!

Once your laptop is received, we get started right away on diagnosing and repairing your laptop. We will first perform a thorough physical inspection of your laptop. During this process of diagnostics, we run exhaustive tests on all components of your laptop’s hardware to determine if there is failing hardware. If failing hardware is identified, we will call you with the price estimate of the replacement part before proceeding. This process is completely risk free and is performed the same day your laptop is received!


Should you decide that you do not wish to proceed with repairing your laptop, we will ship it back to you and there will be no labor charges incurred.


Following the free diagnostics, we perform the actual repair. If parts are needed, we pull from our extensive inventory and order the part only if necessary.

Repair Guaranteed

Once the repairs are complete, this process typically takes between 1 - 2 business days, we rush your laptop right back to your doorstep! That’s it!

Why Best-Teks?
GUARANTEE
30-Day Money Back Guarantee
We are so confident that you will be satisfied with our services that if you’re not 100% satisfied, we will refund your money.
TRUST
Better Business Bureau
1000’s of satisfied customers have placed their trust in Best-Teks. We have been in business since 2003 and have maintained a stellar track record. In fact‚ we have held an “A” rating with the Better Business Bureau for 5 years in a row!
EXPERIENCE
Experience you can trust
Our senior staff all hold the esteemed MCSE and A+ certifications. Our technicians are the gold standard of the industry. You can rest assured that only the most highly trained and experienced technicians will be servicing your laptop.
SAFE
Safe and Insured Shipping
Once you hand your laptop over to us for service‚ there’s no need to worry. Your laptop will be fully insured and protected.